Technical Services

Inspections & Maintenance

WesTower’s inspection and maintenance program promotes the long-term sustainability and asset value of our customer’s infrastructure. WesTower has been inspecting towers since its inception in 1990 and we’ve grown the program because it’s one of the cornerstones of what we do. The program now focuses on proactive maintenance of all telecommunications sites including in-built, small cell, rooftop, shelter, and all tower types. Our conscientious inspectors are well-trained in thorough visual (as outlined in the CSA S37-13 code), structural, below or above grade, and tower mapping inspections.

If possible, WesTower completes all repairs on-site during our inspection to eliminate remobilization costs. If time or material limitations prevent a repair, WesTower’s process is to supply a quote to return and complete the work as soon as possible.

During the inspection process, quick access to reporting provides our clients the necessary assurances to meet industry standards.

Site Upgrades & Modifications

WesTower’s national presence, customer service-focused delivery, and robust safety program ensures that upgrades will be handled smoothly and professionally, completed on time, and meet CSA (Canadian Standards Association) specifications.  Whether you are upgrading a single wireless site, entire market, or national program, our suite of upgrade and modifications can include:

• Foundation modifications
• A&E services
• Tower modifications
• Rooftop and in-build modifications
• Equipment and adjunct supporting site additions and modifications (power, backhaul, lines, cabinets, HVAC, etc.)
• Capacity and service upgrades
• Guy wire replacement and tensioning
• Drop and swap services
• Certified welding
• 5G and small cell additions

Restoration & Emergency Repair Services

Sometimes issues and repairs happen outside of business hours. For these situations, WesTower provides Emergency Repair Services to several national carriers and other customers on maintenance programs across Canada. Our emergency call center is available 24/7 at +1-877-595-5225 (or by email at westower@answernet.com) to take your call and route it to the appropriate regional office for rapid response to your emergency requirements. 

Our national team will respond to your call to identify what the material, resource, and equipment requirements are necessary to resolve your emergency situation depending on the situation and the particulars of your structure. The WesTower team is well-equipped and prepared with transportation, tools, and materials. WesTower also has a network of contacts for access to cranes, boom trucks or other equipment that may be required to facilitate a rapid resolution to your requirement.

Need professional services guidance?

A maintenance or repair job sometimes might need some engineering and design services to guide proper construction and installation plans.

Need steel fabrication services?

If a part is needed to repair or maintain a tower or site structure WesTower has built, our expert metalworkers, carpenters and electricians have it covered.